Data Interrogation Team Member

Reporting to the Data Interrogation Team Leader, you’ll be responsible for the day to day investigation of accounts within our void and debt recovery processes, ensuring that accurate data is held, to aid the process of collecting revenue from the correct people. You’ll remain compliant with company procedures and standards, and all regulatory requirements.  

This role will require investigation of data through varied technologies to trace customers and update SAP to reflect these changes.   

Within this exciting role you’ll use appropriate tools to trace customers and contact methods available to boost contact, whilst using Lean approaches to continually improve and streamline working methods. You’ll complete data entry and make decisions on appropriate action to take on accounts based on evidence found.  

As a valued employee, you’ll be entitled to:  

• Full private healthcare with no excess  

• 23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion  

• Competitive pension scheme – we double-match your contributions up to 6%  

• Life Assurance at eight times your salary  

• Personal Accident cover – up to 5x your salary  

• Paid time off when you’re physically and mentally unwell  

• Bonus Scheme  

• Lots of great discounts  

• Flexible benefits to support your wellbeing and lifestyle  

• An excellent Family Leave package – to help you support your family  

• A flexible working culture  

What does it take to be a Data Interrogation Team Member?  

• Ability to be flexible and adapt to/work effectively in a variety of situations, individuals, and be open to change  

• Able to work with and support others within own team, as well as other teams and departments  

• Adopt a ‘can-do’ attitude  

• Ability to plan and manage own time effectively  

• Excellent communication skills – both written and verbally, with a good telephone manner  

• Strong analytical skills and accuracy  

• Good IT skills, particularly excel, with knowledge of SAP and Tallyman preferable  

Opportunities are open to all suitably qualified candidates.