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Data Center Technician Supervisor (Relocation Assistance/Sign-on Bonus Available) at Serverfarm · Katori

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

THIS POSITION WILL BE ONSITE IN CLARKSVILLE, AR (RELOCATION ASSISTANCE AVAILABLE)

Key Accountabilties

Operations Leadership & Monitoring

Serve as the senior technical resource during assigned shifts

Monitor and manage electrical, mechanical, and environmental systems

Lead response to alarms, events, and abnormal conditions

Conduct detailed facility walkthroughs and validate system performance

Lead shift turnovers and status communications

Electrical & Mechanical Systems Execution

Operate and maintain UPS, generators, switchgear, ATS/STS, PDUs, and RPPs

Operate and support chillers, cooling towers, CRAH/CRAC units, pumps, and valves

Execute system switching, load transfers, and isolations per approved procedures

Identify system deficiencies and single points of failure

Maintenance & Change Management

Lead preventive and corrective maintenance activities

Review, validate, and execute MOPs, SOPs, and EOPs

Participate in change management and risk assessments

Oversee vendor activities and verify post-maintenance restoration

Safety, Compliance & Risk Management

Enforce LOTO, electrical safety, arc-flash, and PPE requirements

Participate in incident investigations and root cause analysis

Documentation & Reporting

Maintain and review operational logs and maintenance records

Contribute to procedures and technical documentation

Training, Mentorship & Development

Mentor junior technicians and new hires

Support qualification programs and skill assessments

Safety, Compliance & Risk Management

Enforce LOTO, electrical safety, arc-flash, and PPE requirements

Participate in incident investigations and root cause analysis

Documentation & Reporting

Maintain and review operational logs and maintenance records

Contribute to procedures and technical documentation

Training, Mentorship & Development

Mentor junior technicians and new hires

Support qualification programs and skill assessments

Required Qualifications

Hands-on MEP experience
High school diploma or equivalent
5+ years of experience in data center or mission-critical operations
Strong knowledge of electrical and mechanical systems
Ability to read one-line diagrams and OEM documentation

Preferred Qualifications

Data Center specific experience
Associate or bachelor’s degree in technical field
Industry or OEM certifications
Experience with BMS, EPMS, DCIM, and CMMS platforms
Prior leadership or acting-lead experience

Core Competencies

Safety and risk management mindset
Strong technical judgment and leadership presence
Clear communication and accountability
Continuous improvement mindset

Compensation

COMPETITIVE HOURLY RATE AND BONUS OFFERED

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.

Data Center Technician Supervisor (Relocation Assistance/Sign-on Bonus Available)