Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.
A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.
Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.
Key Accountabilities
Operations Leadership & Monitoring
Serve as the senior technical resource during assigned shifts
Monitor and manage electrical, mechanical, and environmental systems
Lead response to alarms, events, and abnormal conditions
Conduct detailed facility walkthroughs and validate system performance
Lead shift turnovers and status communications
Electrical & Mechanical Systems Execution
Operate and maintain UPS, generators, switchgear, ATS/STS, PDUs, and RPPs
Operate and support chillers, cooling towers, CRAH/CRAC units, pumps, and valves
Execute system switching, load transfers, and isolations per approved procedures
Identify system deficiencies and single points of failure
Maintenance & Change Management
Lead preventive and corrective maintenance activities
Review, validate, and execute MOPs, SOPs, and EOPs
Participate in change management and risk assessments
Oversee vendor activities and verify post-maintenance restoration
Safety, Compliance & Risk Management
Enforce LOTO, electrical safety, arc-flash, and PPE requirements
Participate in incident investigations and root cause analysis
Documentation & Reporting
Maintain and review operational logs and maintenance records
Contribute to procedures and technical documentation
Training, Mentorship & Development
Mentor junior technicians and new hires
Support qualification programs and skill assessments
Safety, Compliance & Risk Management
Enforce LOTO, electrical safety, arc-flash, and PPE requirements
Participate in incident investigations and root cause analysis
Documentation & Reporting
Maintain and review operational logs and maintenance records
Contribute to procedures and technical documentation
Training, Mentorship & Development
Mentor junior technicians and new hires
Support qualification programs and skill assessments
Required Qualifications
High school diploma or equivalent
5+ years of experience in data center or mission-critical operations
Strong knowledge of electrical and mechanical systems
Ability to read one-line diagrams and OEM documentation
Preferred Qualifications
Associate or bachelor’s degree in technical field
Industry or OEM certifications
Experience with BMS, EPMS, DCIM, and CMMS platforms
Prior leadership or acting-lead experience
Core Competencies
Safety and risk management mindset
Strong technical judgment and leadership presence
Clear communication and accountability
Continuous improvement mindset
Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.
The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
