Customer Service Representative (4-10s including Weekends)

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The Warehouse Clerk is responsible for reporting, physical inventory, and system audits and for utilizing the inventory and warehouse management systems to prepare and track materials and products in preparation for shipping and receiving demands to meet customer needs. May function as both inventory control and shipping/receiving roles in some facilities.   

Functions

• Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, distributed, and/or shipped.  
• Checks and prepares order materials for shipping. 
• May assist in loading shipments.    
• Maintain shipping and receiving records and order forms. 
• Create shipping labels and documentation for outbound products including international shipments 
• Data entry into inventory and warehouse management systems 
• Perform daily cycle count activities, inventory audits, and prepares inventory reports  
• Verifies clerical inventory records against physical inventory counts 
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. 
• Ensure facility is inspection ready at all times for SQFI, FDA, and customer needs. 
• Communicate and report any incidents to supervisor. 
• Miscellaneous tasks as assigned by Supervisor 

Qualifications

• Minimum one year experience in a warehouse or distribution environment. 
• High School Diploma or equivalent preferred. 
• Basic computer skills 
• Attention to detail 
• Pass Background and Drug screen 

Competencies

• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Collaborates – Building partnerships and working collaboratively with other to meet shared objectives. 
• Decision Quality – Making good and timely decisions that keep the organization moving forward. 
• Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 
• Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations. 

Travel Requirements

• This position is not expected to travel.

Disclosures

• For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
• The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
• Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:
 

• Medical insurance including HSA, HRA and FSA accounts

• Supplemental insurance including critical illness, hospital indemnity, accidental injury

• Dental Insurance

• Vision Insurance

• Basic Life and Supplemental Life

• Short Term and Long Term Disability

• Paid Parental Leave

• 401(k)

• Paid Time Off approximately 2  weeks (accrual begins on Day 1 of employment)

• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
 
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/