Customer Service Rep

Company Description

We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges.

In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients – including governmental agencies and private companies – throughout the United States and India.

We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.

Job Description

Short Description: The Customer Service Representative is responsible for answering a high volume of incoming calls and assisting Commcare clients accordingly. 

Complete Description: Minimum Requirements: Must be FL Registered and Certified Pharmacy Technician Required. High school graduate or GED. Call center experience in a healthcare setting. 1+ years of experience. PBX experience.

The representative should possess strong decision-making skills and analytical abilities and contribute to team effort by accomplishing related results as needed. The Customer Service representative promotes strong customer coordination and attention to detail, by demonstrating a positive temperament and communicating effectively both internally and externally. 

Additional Information

GOOD COMMUNICATION SKILLS

Contract - 6 Months