Customer Engagement Specialist

• The Customer Engagement Specialist manages regional account relationships for Motorola Solutions, providing dedicated support within assigned territories
• By strategically partnering with Field Sellers, this role focuses on capturing and increasing sales through a mix of account management and run-rate opportunities
• The Customer Engagement Specialist manages an assigned territory, partnering with Motorola Solutions field sellers to support daily activities for targeted regional accounts. This role focuses on cultivating strong relationships with new and existing customers while applying a deep understanding of territory-specific pricing strategies to drive results
• Build and maintain a robust opportunity pipeline by executing follow-ups on data-driven marketing campaigns
• Utilize Salesforce to track all support interactions with Account Executives and field team members, ensuring data integrity
• Consistently achieve daily, weekly, and monthly activity targets and CRM performance KPIs
• Participate in customer meetings to advance the sales cycle
• Collaborate with the broader sales organization to contribute to overall company revenue goals

Benefits

• Flexible work models
• Paid time off
• Paid parental and family leave
• Health care benefits
• Global wellness resources
• Employee assistance programs
• Rotation programs
• Mentor relationships
• Learning and development opportunities
• Retirement benefits
• Employee bonuses
• Stock grants & employee stock purchase plans

Preferred experience

• Proven track record of sales achievement, ideally in a high-energy, phone-based environment
• Skilled in Windows or Google-based applications; experience with Salesforce.com is preferred
• Prior experience in technology sales is a significant plus
• Bachelors degree
• ​OR 2+ years fields sales or inside sales experience required