Truth Collective
Hiring now
Hybrid · Rochester, New York, United States$75k–90kFull-timeUpdated 2 weeks ago
Truth Collective
ApplyWe’re looking for an experienced Creative Production Designer to join a fast-moving, dedicated creative studio supporting one of our key clients.
This is a hybrid role for someone who is equal parts designer and orchestrator. You’ll help manage the day-to-day flow of creative requests through the studio while also jumping directly into the work—designing, adapting, versioning, producing, and preparing creative for final delivery.
You should be a highly skilled designer, exceptionally organized, comfortable working directly with clients, and experienced managing multiple fast-turn projects at once. You know how to take an established brand system and execute it beautifully and consistently across digital, presentation, print, environmental, and production applications.
What You’ll Do
What We’re Looking For
You’re an experienced designer who also happens to be extremely good at organizing work and getting things done. You can move comfortably between managing a workflow, communicating with a client, reviewing another designer’s work, troubleshooting a production file, and opening Adobe Creative Cloud to execute the work yourself.
You bring strong design judgment, meticulous attention to detail, excellent communication skills, and a solid understanding of how creative work moves from request to finished execution.
Most importantly, you take ownership—of the work, the process, and the quality of what ultimately gets delivered.
Requirements
Studio Schedule & Coverage
This role is part of a dedicated creative studio designed to provide responsive client support 365 days a year. Because of the nature of the work, the studio operates on a rotating schedule that includes non-traditional hours, weekends, and holidays.
Daily coverage runs from 7:00 AM–11:00 PM ET, with shifts being 7:00 AM–3:00 PM ET and 3:00 PM–11:00 PM ET. Team members rotate through these shifts as part of the studio coverage model rather than working every weekend. Weekend and holiday availability is an important part of the role. Holiday shifts are shared across the team, with additional bonus compensation provided for holiday coverage. We also need contractors to log into the studio for unpredictable surge coverage. On occasion, we have more work than the on-shift designers can handle, so we ask if there are available contractors from our pool available to help with those heavy workloads. Those surges are typically 1-3 hours and we pay an agreed-upon hourly rate for this work. We also pay for the training time required to learn how to do the work.
The rotation is designed to balance consistent client coverage with predictable time off for studio team members.