Courtesy Patrol

We are seeking a Courtesy Patrol to join our community committed to delivering outstanding protection to our residents. As a Courtesy Patrol, you will play an important role in all phases of protecting that meets or exceeds Buckner quality, service, and hospitality standards. Join our team and inspire happiness in the lives of others!

What you'll do:

• Inspect all areas of the community for safety and fire hazards. Make rounds through all building hallways, stairwells, trash rooms, restrooms and storage areas. Patrol campus grounds.  Document findings and notify the Director of Facilities.  Patrol secured areas to ensure all doors are appropriately locked/unlocked.
• Immediately respond to all fire alarms. Appropriately contain fire until fire department arrives and assist department with moving residents or controlling crowds.  Perform monthly inspection of fire extinguishers to ensure all equipment is in good working condition.
• Immediately respond to all emergency situations in order to resolve any incident which could potentially harm personnel, residents and/or visitors. Call for outside assistance as needed.
• Monitor parking practices of employees and visitors to ensure compliance with policies and procedures.
• Escort visitors, residents, and personnel to vehicles as requested.
• Deliver packages to residents’ apartments.
• Provide assistance to individuals having vehicular problems (e.g. frozen door locks, dead batteries, flat tires, etc.) as needed.
• Monitor and promote compliance with community policies such as solicitation, smoking and visiting hours.
• Timely and accurately document all incidents and emergencies in departmental log.
• Timely and accurately complete all shift reports and logs, activity log, gate log and any and all other control logs and reports as required in accordance with established guidelines

What you’ll bring:

• High School Diploma (or G.E.D.) required. Minimum 2 years prior related work experience preferred. Previous experience in security and/or safety is preferred.
• Requires proficient ability to speak, read, and write English. Requires ability to understand business documents which are written in English.
• Requires ability to hear alarms and respond appropriately.
• Requires ability to clearly see and observe surroundings.
• Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications required. Requires ability to log in and out of computer system and send and receive emails.
• Requires ability to work Voiceover Internet Protocol phone system.
• Requires ability to communicate verbally with residents, families, visitors and co-workers. Ability to make self clearly understood by others.
• Requires ability to comprehend and fulfill requirements related to safety regulations, security procedures, and community policies and procedures acquired through on-the-job training.
• Must possess interpersonal communication skills in order to effectively resolve hostile situations.
• Requires ability to perform tasks with due consideration for residents in vicinity and ability to cooperate and work with other employees.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.