The ad says“Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft”
The ad says“A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy”
The ad says“Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers”
The ad says“A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy”
Values
The ad says“Bonus points for UX or product writing experience, or for having managed freelancers or contractors before”
The ad says“Bonus points for UX or product writing experience, or for having managed freelancers or contractors before”
As ThredUp’s Copy Lead, you’ll own how ThredUp sounds, helping define the voice and tone post-rebrand and bringing that voice to life across every touchpoint
Equal parts writer and editor, you’re at home in both big-picture strategy and hands-on craft
You’ll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts
You’ll build and own a copy agent that uses AI to speed up execution and scale what one person can produce
Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time.. be the voice of the brand across the company
Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns
Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution
Build, own, and evolve our copy agent, putting AI to work as leverage that keeps taste sharp and output fast
Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales
Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down
Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp
Flexible PTO (take the time you need) + 13 company holidays (US offices)
Paid Sabbatical after 3 years of full time employment
Generous paid parental leave for new mothers and fathers
Medical, dental, vision, 401k, life and disability insurance offered
Preferred experience
A natural collaborator who works easily across brand, design, product, and growth, and brings out the best in the creative team
A passion for secondhand and sustainability, and belief in what resale can do for people and the planet
Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft
Bonus points for UX or product writing experience, or for having managed freelancers or contractors before
A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy
An editor and a strategist at heart who can define how ThredUp sounds, taking ownership of the brand’s voice and pushing both the work and the brand forward
A finger on the pulse of fashion, culture, and resale, and the instinct to keep our copy feeling current and culturally sharp
Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers
6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail
Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality