Content & Traffic Operations Lead

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

The Role:

As a key member of the Content and Creative Studios, the Content and Traffic Operations Lead plays a pivotal role in managing the end-to-end execution of content operations projects (including content video productions, promotions, editorial videos, and branded content) across SEEK. Reporting into the Content Operations Team, this role ensures that projects are delivered on time, and to the highest standards of quality. The ideal candidate brings deep production knowledge, strong project coordination skills, great communication skills and a proactive approach to stakeholder management and process improvement.

Job Description

• Oversee full project life cycles-from briefing to final delivery-ensuring timely execution within scope and deadlines.
• Collaborate closely with content team leads, SEEK stakeholders, and external vendors to ensure seamless creative production workflows and delivery.
• Streamline and optimize content operations, improving service levels and turnaround times.
• Drive process improvement initiatives, including researching and embedding new production systems and tools.
• Manage day-to-day resource allocation, schedule planning and workload planning across multiple projects across APAC.
• Maintain and manage the digital asset and project management system including the filing structure to ensure consistent organization and accessibility.
• Support the implementation of AI-driven workflows and automation tools, including tracking adoption, measuring impact and streamlining workflows to increase efficiency.

Qualifications

• Minimum 5 years' experience in a similar role, preferably within a creative or marketing agency environment.
• Strong project management and production operations background with experience managing multiple complex projects simultaneously.
• Proven ability to coordinate across internal teams and external partners to deliver successful outcomes.
• Demonstrated experience managing creative budgets and resourcing across fast-paced, deadline-driven environments.
• Familiarity with production systems, tools, and asset management platforms.

Other Qualifications:

• Bachelor's degree in Marketing, Communications, Design, or a related field.
• Excellent organization and time management skills.
• Strong interpersonal and communication skills, with the ability to manage stakeholder expectations effectively.
• A proactive and growth mindset, with a passion for continuous improvement and creative excellence.
• Experience with tools such as WRIKE, Monday.com or similar project management platforms is a plus.
• Able to balance firmness with diplomacy in day-to-day interactions, enabling effective stakeholder management and ensuring projects stay on track.
• Comfortable navigating ambiguity and adapting to evolving priorities.

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.