We are seeking a collaborative, detail-oriented compliance professional to strengthen our Compliance program through oversight of medical records operations and external audit coordination
Reporting to the Director of Compliance, the Compliance Manager will lead day-to-day medical records activities, oversee vendor and team performance, and manage external audits from intake through findings and remediation closure
This role will partner closely with Legal, Privacy, Clinical, Financial Operations, Partnerships, and other business stakeholders to ensure regulatory requirements are translated into practical, sustainable processes
The ideal candidate is analytical, solutions-oriented, and experienced in healthcare compliance, privacy, records management, and audit oversight
Benefits
The ability to work remotely from any location in the US
Two company-wide shut-down weeks a year for self-care
Access to 401(k) personal retirement plan
Medical, dental, and vision employer insurance plans
Paid parental leave to support you and your family
Employee Assistance Programs (EAP) through our insurance
The equipment you need for your home office
Pay and benefits that aren’t geo-locked
Preferred experience
3+ years of related professional experience in managing or coordinating external audits, regulatory reviews, or similar oversight activities AND 5+ years of related professional experience in healthcare privacy, medical records, release-of-information processes, or health information management
3+ years of demonstrated experience interpreting regulatory, contractual, and operational requirements and translating them into practical processes
Bachelor’s degree in healthcare administration, health information management, compliance, or a related field
Strong and concise communication skills, verbally and in writing
Experience collaborating with business and other key stakeholders (i.e. Legal) on compliance concerns and risks
We encourage all interested applicants to apply, even those who may not meet every preferred requirement
Master’s Degree and/or Juris Doctor or equivalent advanced training in healthcare law
2+ years of experience in telehealth, privacy, and/or behavioral health compliance
Experience working with third-party medical records fulfillment vendors
Familiarity with Salesforce, Zendesk, electronic health record systems, and healthcare practice management platforms
Compliance, privacy, audit, or health information management certification
Experience overseeing operational workflows, vendors, staff, or cross-functional projects
