About Sezzle
With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!
About the role:
We are seeking a detail-oriented and proactive Compliance Intern to support Sezzle’s Compliance Team. This role provides second-line oversight and day-to-day advisory support across a wide range of business activities by translating regulatory requirements into practical guidance, executing operational compliance reviews, and producing governance-ready documentation and reporting. This role plays a critical part in ensuring adherence to regulatory requirements and supporting the development of internal policies, standards and procedures, while fostering a culture of integrity and accountability across the organization.
What You'll Do:
- Provide compliance advisory support to business partners on consumer finance and payments requirements; document guidance, decisions, and follow-ups.
- Support the intake, tracking, and completion of Compliance Operations & Advisory work (advisory requests, reviews, and actions) using defined workflows and evidence standards.
- Perform second-line oversight reviews of complaint handling for higher-risk channels (e.g., CFPB, BBB, and executive escalations) and contribute to complaint trend and root-cause analysis.
- Support issues management governance by maintaining issue/action logs, validating remediation plans and evidence, and monitoring aging to closure.
- Participate in change management oversight by reviewing initiatives for compliance impacts, control readiness, and required approvals/escalations.
- Conduct pre-use compliance reviews of marketing and customer communications; identify required disclosures and risks (e.g., UDAAP, fair lending) and document results.
- Assist with product development compliance assessments for new products and material initiatives; coordinate inputs, maintain risk/control documentation, and track conditions for launch.
- Support third-party compliance activities for customer-facing vendors (e.g., due diligence documentation support, contract requirement tracking, ongoing monitoring).
- Prepare clear written memos and governance-ready summaries (metrics, themes, escalations) for leadership and partner reporting.
- Assist in gathering and delivering relevant information for internal and external regulatory reviews, examinations, audits, or other supervisory events.
- Support additional compliance-related initiatives and projects as assigned.
Required Qualifications
- Self-motivated, adaptable, and capable of working independently or collaboratively.
- Solid understanding of regulatory frameworks, laws, and compliance requirements applicable to consumer financial products and services.
- Experience in compliance operations/advisory, risk management, quality assurance, or other control/oversight activities (planning, documentation, analysis, and reporting).
- Strong written communication skills with the ability to produce clear documentation, memos, and evidence packages.
- Strong project management and organizational skills, with the ability to prioritize effectively across multiple workstreams.
- Analytical thinker with sound judgment and a proactive mindset; able to recommend practical solutions that mitigate risk and strengthen controls.
- Excellent interpersonal and communication skills, with the ability to engage with stakeholders at all levels and provide effective challenge and recommend practical solutions to mitigate risk and enhance controls.
- High integrity, sound ethical judgment, and comfort escalating concerns when needed.
Education & Experience
- A BS/BA degree or higher in accounting, finance, business administration, legal studies, information systems, or a related field.
- Minimum of 1 year of professional experience in consumer finance, fintech, banking, or another regulated environment preferred.
- Experience supporting complaint management oversight, issues management, change management, marketing review, product compliance assessments, or third-party oversight is highly desirable.
About You:
- You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
- You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
- You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
- You earn trust - you listen attentively, speak candidly, and treat others respectfully.
- You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
- You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.
What Makes Working at Sezzle Awesome:
At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.
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