Community Support Worker

Community Support Worker
REPORTS TO: Clinical Manager
PURPOSE
Under the direction of a clinical manager, the Community Support Worker provides support
to consumers and their families or caregivers with mental health and substance abuse
related issues. The Community Support Worker will facilitate individual mental health
intervention and activities that are strength‐based and focused on promoting recovery,
symptom reduction, while increasing coping skills and help to achieve the highest level of
functioning in the community.
EDUCATION& EXPERIENCE
• Bachelor’s degree or at least 2 years of related work experience
GENERAL RESPONSIBILITIES
• Ensure all necessary licenses and/or certifications remain current
• Provide medically necessary services to the consumer in accordance with the
treatment plan that is designed to meet the mental health, educational, vocational,
residential, financial, social and other needs of the consumer.
• Follow Mental Health Rehabilitation Services (MHRS) guidelines
• Ensure that treatment plan authorizations and reauthorizations, CALOCUS/LOCUS
and updated diagnostic assessments and all other assessments are current and DO
NOT expire
• Serve as an intricate member of the SLS team to ensure continuity of care and
supports the services 24 hours a day and seven days per week, as necessary
• Provides structured face‐to‐face scheduled sessions to consumers at least once per
month, or as needed based on the treatment plans
• Provide services in the home, school, office and community setting
• Ensure that the majority of mental health services are primarily rendered in the
community and limited services remain clinic-based.
• Complete documentation within 24 hours of service or report to supervisor via phone
• Participate in mandatory training
• Assist with the facilitation of staff meetings and trainings
• Collaborate with and provide ongoing updates to the clinical team and psychiatrist,
as needed
• Identify, establish, and continually collaborate with community agencies, providers,
and natural supports and advise team to make referrals as needed
• Listen/respond to and interact with clients, co‐workers, management, and other
professionals in a non‐judgmental manner
• Communicate objectively, thoroughly, accurately and concisely in a manner
consistent with the cognitive level of the persons involved
• Demonstrate an understanding and acceptance of the organizational mission and
shared purpose to assist individuals by providing quality services
• Participate in efforts to enhance service provision to consumers
• Act and interact to build cohesiveness
• Assist with building a positive rapport with other units and community agencies
2
• Demonstrate professional work ethics, as evidenced by overall dependability,
conscientiousness, and timeliness.
• Other duties as assigned
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to perform
physical activities, drive, stand and walk. In addition, the employee may be required to
restrain a client or physically intervene to resolve an altercation. The physical demands
described must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
ACKNOWLEDGEMENT
By signing this job description, I am accepting this offer of employment for a community
support worker position. Further, I am attesting to my acknowledgment and understanding of
the responsibilities and duties of the clinical manager and possess the core competencies
necessary to perform my job functions