Coin Processor

Who we are

Vaultex are the UK’s leading cash processing company, with sites nationwide.  When you join us, you are supporting businesses to run securely and more efficiently, and ensuring continued access to cash for the millions of people that depend on it. To find out more you can visit our website.

Hours: Monday to Friday 06:00am to 13:30pm - 35 hours per week

Grade: CM10

Location: Unit 8, Thames Gateway Park, Choats Road, Dagenham, Essex, RM9 6RH.

Salary: £27747 per annum

Job purpose

To accurately process incoming and outgoing coin consignments, adhering to the set customer deadlines and requirements, in a cost effective manner. Complying with all company procedures and policies, ensuring that Vaultex incur no loss and the customer is correctly credited for the cash deposited.

Main responsibilities

• Achieve required percentage of shift/team average performance coins per hour, errors, losses and service failures.
• Compliance with coin processing procedures.
• Identification of coin discrepancies and appropriate reporting to Team Leader/Supervisor.
• Process/prepare all allocated items as required by daily role including receipt and despatch.
• Amalgamation of coin counted to complete a daily balance.
• Ensure work is processed in a suitable timescale to meet customer specific processing deadlines, checking that all paperwork/vouchers are present and correct.
• Accurately prepare, sort and weigh all coin, by denomination and type including using sorting machines.
• Other daily duties as delegated by Leadership team.
• Maintain a clean and tidy work environment, adhering to the secure waste procedures and Health and Safety standards.
• Long periods of standing and manual handling including operating machinery and lifting equipment.
• Additional training to maintain operations including first aid, fire marshal, Forklift and stacker licences.
• Covering other roles including control room and admin.

Knowledge, skills and experience required

• Ability to meet individual targets/deadlines;
• Able to work in a fast paced environment;
• Health and safety awareness;
• Attention to detail;
• Good numeracy skills and numeric keyboard skills;
• Excellent time keeping and attendance

What we offer you

We are a Living Wage employer with Investors in People Platinum status, and as such have a great range of benefits:

• A generous company pension – auto-enrolled 4% employee 10% employer.
• Competitive holiday allowance with an option to purchase additional holidays (varies by grade).
• Group life assurance 4 x salary.
• Group income protection.
• VaulteXtra discounts on retailers, cycle to work, childcare vouchers, gym membership, cash back on purchase, eye tests and many more.
• Employee Assistance Programme – a free service should our employees require professional and impartial advice for legal advice and counselling.
• Robust Learning and Development team and opportunities for career progression.
• Performance based yearly bonus (grade dependant).
• One day paid volunteering opportunity each year.
• Mentorship programmes.
• Access to Peppy - a digital health platform providing support for healthcare in menopause, fertility, men's and women's health.
• Access to Aviva Digicare+ for annual health checks, nutritional consultations, mental health support, bereavement support and more.
• Access to Zurich's Virtual GP service.
• Charles Cameron - free access to independent mortgage advice.

Our culture

Vaultex acknowledges every person’s right to feel valued, respected, and fairly rewarded for what they do. We foster a collaborative environment where everyone is encouraged to share their views and shape Vaultex’s future. We are proud to demonstrate our commitment to transparency and progress as a Work180 endorsed employer. Find out more about our company culture by watching this Video.

We are committed to building a diverse, inclusive and authentic workplace where everyone is supported to be their best. If you're excited about any of our roles but you feel like you don't tick every single box - we still encourage you to apply. You may be the right fit for this role or other roles in our wider team!

Continue the conversation

Vaultex UK Ltd is an equal opportunities employer and welcomes applications from all members of the community. We strongly encourage applications from those with disabilities, are culturally & linguistically diverse, are veterans and identify as LGBTQIA+. We value your lived experience and knowledge.

If you require any reasonable adjustments throughout the recruitment process, please let us know.

Upon submitting your application via the Workday link, you will receive an email notifying you of the outcome of your application when this has been reviewed. For successful candidates, the next stage will be a phone interview with the Vaultex recruitment team. If you would like to check the status of your application, please contact a member of the recruitment team.

Due to the secure nature of our business, all successful candidates will need to provide a five-year traceable work history (satisfactory employment references or evidence to explain employment gaps) and complete a criminal record and credit background check. We look forward to hearing from you!