We're growing fast — and we need someone who can keep up.
PrePad is on a mission to make engineering workflows radically more efficient for completions teams. As our Client Success Engineer, you’ll be the bridge between top-tier clients and our world-class engineering team. This is a full-time hybrid role — work from home, but be ready to step into the client’s office when needed.
What success looks like
- Clients rave about onboarding — because you made it seamless.
- You know our product inside and out — and make it better every day.
- You distill complex data into sharp, visual, executive-ready insights.
- You’re the reason clients trust PrePad at every step.
- You become one of the company’s top PrePad users — living in the product daily and helping shape it.
- You can wrangle messy, inconsistent client data into clean, repeatable inputs that make the product shine.
Responsibilities
- Partner with clients to ensure a frictionless onboarding and ongoing experience.
- Work hands-on with client datasets (often messy and unstructured) to extract, organize, and transform key inputs for PrePad.
- Collaborate with engineering and product teams to continuously improve user experience.
- Deliver high-impact, boardroom-level presentations that make data understandable and actionable.
- Serve as an internal expert on completions workflows and client needs.
- Balance technical problem-solving with strong interpersonal client engagement.
Must-Have Qualifications
- Current authorization to work in the United States. PrePad does not provide relocation or visa sponsorship. Do not apply if you require sponsorship.
- Stellar interpersonal skills and patience — you’re calm under pressure.
- Engineering degree.
- Experience wrangling, cleaning, transforming, and analyzing data (Excel, scripting, or other repeatable methods).
- Strong background in data management and optimization workflows.
- Experience supporting clients with technical systems.
- Proven ability to create executive-grade presentations (PowerPoint mastery).
- Comfortable working across software platforms and managing complex data inputs.
Bonus Points
- Experience with SQL, Python, and modern data libraries (NumPy, Pandas, Polars).
- Completions engineering experience, especially frac job planning/execution for operators.
- MBA or equivalent strategic/business training.
Must have current authorization to work in the United States. PrePad does not provide relocation or visa sponsorship. Do not apply if you require sponsorship.