Carrier Account Representative

• As a Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service
• With experience, your earning potential increases along with your growing your carrier relationships and volume and capacity
• You will also receive the continuous education and professional development you need to reach new heights
• Classroom training is led by an Arrive trainer and designed to get you familiar with the third party logistics industry alongside a group of your peers
• Learn the Arrive story and the history that shaped an entire industry
• Get familiar with our proprietary technology, ARRIVEnow
• Work closely with an experienced mentor during your training who will help you learn the strategy behind building relationships with carriers
• Focus on building new relationships with carrier partners across the country.
• Manage the carrier partners that you identified during the training program as you develop and procure new relationships
• Sharpen your relationship building and customer service skills alongside your Carrier team and manager
• Build internal relationships with our Business Development team members and work together to find the best solutions for their clients
• Emphasize service - you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls
• Earn industry certifications that will prepare you to source capacity for different types of service offerings

Benefits

• Employee referral bonus program
• Relocation assistance no matter where you’re moving from
• Competitive compensation packages
• Excellent benefits
• Matching 401(k) plan
• Two floating holidays in your first year
• Professional development tools
• Leadership development programs

Preferred experience

• We are looking for candidates who excel in collaborative environments
• You’ll thrive in this position if you’re a skillful communicator, natural relationship builder, and hard-working teammate
• Able and excited to build relationships with a wide variety of people. You will have fun talking to peers, truck drivers, dispatchers, and business leaders alike
• Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face
• A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit
• Bachelor’s degree is preferred with an emphasis on Business or a related field
• Eager to contribute to a high-energy environment. You will build your career in an office, alongside a team of your peers