Cargo Warehouse Manager - Dublin

What we deliver goes beyond the cargo we move. Ireland plays a critical role in connecting global supply chains, moving everything from life-saving medicines to high-value technology products.
Success depends on safe, reliable & efficient warehouse operations, powered by great people, strong leadership & continuous improvement.

The Role

Reporting to the Head of Ireland Operations at IAG Cargo, the Warehouse Manager leads the Dublin Cargo Warehouse and is accountable for performance across safety, service, productivity, quality, cost, people and compliance.

Leading a team of Duty Managers and Supervisors, the role drives a culture of accountability, high performance and continuous improvement, ensuring operational standards are consistently achieved across a 24/7 operation.

The Warehouse Manager uses operational data, performance trends and business insight to identify risks, challenge existing ways of working and make informed decisions that improve operational outcomes. The role leads the implementation of operational improvements, driving measurable gains in productivity, service delivery, safety and cost performance.

Principal Accountabilities

Safety
Lead a proactive safety culture, ensuring risks are identified, standards are maintained and incidents are fully investigated, with corrective actions implemented and sustained.

People & Performance
Drive a culture of accountability & high performance, ensuring resources are effectively deployed, performance issues are addressed & teams are aligned to operational requirements.

Capability & Leadership
Develop high-performing management team through clear expectations, coaching, performance management & ongoing capability development.

Compliance
Ensure full compliance with safety, security, regulatory & company requirements through effective controls, governance & operational oversight.

Operational Delivery
Own operational performance across safety, service, productivity, quality and cost, ensuring customer commitments are delivered & operational risks are proactively managed.

Continuous Improvement & Transformation
Drive continuous improvement challenging existing processes, simplifying ways of working & delivering sustainable improvements in operational performance.

Data, Technology & AI
Leverage operational data, technology, automation & AI-enabled tools to identify trends, support decision-making and improve productivity, service and operational effectiveness.

Cross-Functional Leadership
Collaborate with Office Operations and key stakeholders to remove barriers, improve end-to-end cargo flow and drive consistency across the wider operation.

Additional Accountabilities/Responsibilities:

Support to Office & Other Functions: Work closely with the Office Manager and wider leadership team to resolve cross-functional issues, improve end-to-end cargo flow and support consistent operational standards.

Your qualifications and key criteria

Essential Qualifications / Experience

• Proven experience leading a large operational team in a fast-paced warehouse, logistics or transport environment.

• Experience delivering operational performance through strong leadership, accountability and people management.

• Experience managing through supervisors, duty managers or other frontline leaders.

• Demonstrable experience implementing operational change and continuous improvement initiatives.

• Strong ability to use data and KPIs to identify performance gaps and drive improvement.
  

Desirable Criteria

• Experience in air cargo, aviation or time-critical logistics operations.

• Knowledge of Warehouse Management Systems (WMS).

• Understanding of customs processes and regulatory requirements.

• Experience leading operations in a unionised environment.