Cafe Assistant Bamford Spa

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. 

ABOUT THE ROLE

A calming and restorative space to unwind between treatments, The Orchard Bar at the Bamford Wellness Spa, located on Daylesford Farm in Kingham, Gloucestershire, offers a seasonally inspired menu made using the finest organic ingredients from the farm.

Our in-house nutritional chef oversees the changing menu, creating fresh, balanced and nutritious dishes with optimal wellbeing in mind.

As a Café Assistant and Host, you will be responsible for warmly welcoming and greeting our guests on arrival, while delivering an exceptional level of service and creating a memorable experience for every guest.

We have two vacancies, a zero hour contract or 32 hour contract, both including weekends.

SHIFT TIMES 08:00 - 16:30 or 09:00 - 17:30

SALARY £13.11 per hour plus tronc

RESPONSIBILITIES

• Assisting customers with all requirements by offering suggestions and demonstrating great menu knowledge.

• Providing excellent service to each guest who visits the Spa and Cafe, ensuring that all guest needs are exceeded at all times

• Monitor the open dining section of the cafe, estimating waiting times for guests and ensuring that their needs are met while they are waiting.

• Ensure you are up to date with menu offering and produce and love food!

• Your natural confidence will enable you to understand calm and clear instruction during busy periods.

• Work diligently to achieve outstanding service quality

• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.

• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.

SKILLS YOU WILL BRING

• Previous experience in a cafe environment or hospitality and catering industry would be highly advantageous but not essential.

• Exceptional communication skills with a warm and approachable manner.

• A proactive approach to delivering luxury-level customer service.

• Strong time management and organisational skills, with the ability to prioritise in a busy environment.

• A love for hospitality and wellness and connecting with people.

• Flexibility to work weekends, and some special events.

• A team player with a sense of humour and a can-do attitude

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.

• Local gym discounts

• Padel Discount

• Electric Car Scheme (subject to criteria)

• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.

• Private Medical: We offer subsidised private medical insurance through Bupa.

• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.

• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.