Business Process Data Analyst, OTC***Analyste de données opérationnelles

We are seeking a dynamic and detail-oriented Business Process Data Analyst to join our team! In this pivotal role, you will harness your analytical expertise and technical skills to optimize business processes through data-driven insights. Your energetic approach will drive continuous improvement initiatives, support project management efforts, and empower decision-makers with actionable intelligence. If you thrive in a fast-paced environment where innovation meets precision, this opportunity is perfect for you to make a meaningful impact!

Business Process Analyst (BPA) is responsible for analyzing, optimizing, and standardizing end-to-end business processes. The role partners with cross-functional teams to identify improvement opportunities, support system integration (ERP/IBP), and enable efficient, scalable ways of working.

The role contributes to process design and transformation initiatives, leveraging business process expertise to support integrated and efficient solutions across the organization. Reporting to the Business Process Owner (BPO), the BPA actively supports defining and delivering the process roadmap for the department and/or function.

The BPA provides the analytical and documentation engine behind the BPO’s process design work. (S)he translates process direction set by the BPO into concrete artefacts (maps, Work Instructions, observation data, and analysis) and supports execution of shadowing, workshops, and continuous improvement activities on the ground.

The BPA does not own process design decisions; that accountability sits with the BPO. The BPA’s value is in rigorous, detail-accurate execution that gives the BPO reliable material to design and decide with.

The BPMO is composed by 6 Business Process Owners (OTC, FTP, PTP, MTD, LOG and RTR) reporting to each department, and multiple Business Process Analysts who reports to BPO.

Compensation: $64,800-$81,000

Key Responsibilities

Business Process Management & Continuous Improvement:

· Monitor process blockers and ensure adjustment of corresponding data

· Monitor data workflows and troubleshoot process-related issues

· Contribute to the design and validation of standardized and optimized processes

· Co-develop future-state process with BPO and/or other BPAs aligned with business and system capabilities

· Keep the Work Instruction inventory current, flagging gaps or outdated content to BPO

· Maintain mapping between Business Processes and underlying Operation processes / work instruction

· Responsible to measure process adoption and attrition

· Prepare materials for BPO forums, councils and steerco review under BPO direction

Data Governance and Quality:

· Help to define, develop, and document operational data processes, standards, and best practices

· Action and drive completion within the business of data quality controls and standards

· Manage the remediation of data audits and validations

· Analyze data to identify trends, issues, and improvement opportunities

· Responsible for the Operational Master Data quality for the department, support data quality and governance initiatives

· Monitor process performance and proactively recommend enhancements

Stakeholder Engagement

· Communicate insights and recommendations to support alignment and decision-making

· Collaborate with Data Governance, IT BPEs, data analysts, and business units to align data initiatives with organizational goals

· Provide training and support on data processes to end users.

Transformation, Change Management & Solution Enablement

· Measure deployment readiness and process stabilization activities

· Develop documentation and training materials, execute the training plan

· Contribute to and support change management and adoption activities

· Perform detailed analysis of system behaviors to identify root causes of process breakdowns

· Extract, clean and analyze data to support BPO decision-making

· Translate business needs into functional requirements

· Support BPO and IT during design workshops, testing proposed configurations against designed process flow

· Drive testing and validation activities (UAT)

People & Capability

· Contribute to role-based “day-in-the-life” training content under BPO guidance

· Coach and educate department staff on process and tools usage: floor support, one-on-one troubleshooting, and answering “how do I do this” questions as they arise

· Deliver or co-deliver process / tool training session for the end users, reinforcing correct usage and reducing workarounds

· Act as day-to-day point of contact for end users struggling with a process step or transaction, feeding recurring issues back into improvement funnel

· Build subject-matter familiarity deep enough to eventually support BPO succession or coverage

Finance specific

· Act as subject matter expert for finance processes (GL, Fixed Assets, Cost Accounting, Subledger)

· Drive alignment of finance processes with ERP and reporting structures

· Contribute to optimization of month-end close processes

· Ensure alignment of financial data with system design and reporting needs

· Support and enhance financial data integrity and reconciliation processes

• Collaborate with Finance teams on reporting, forecasting, and compliance requirements

• Contribute to finance transformation initiatives (ERP, IBP integration, reporting model changes)

• Align business processes with financial data models and system design

• Identify opportunities to automate and standardize financial processes

Job Requirements

Education

· Bachelor’s degree in Finance, Business, Computer Science, Operations Management, or a related field.

Experience

· Experience in data management, documentation or data analysis

· Minimum 3 to 5 years of experience in business process analysis, process improvement, or systems-related roles

· Experience working with business processes and cross-functional stakeholders

· Exposure to system-enabled processes (e.g., ERP or similar enterprise systems)

· Experience contributing to process improvement, system implementation, or transformation initiatives

Assets

· Experience working with ERP systems (e.g., SAP or equivalent)

· Experience with data analysis, reporting, or process performance monitoring

Finance specific experience and assets

· Experience across core finance processes (e.g., General Accounting, Fixed Assets, Cost Accounting, Subledger)

· Understanding of financial systems and reporting structures (SAP preferred)

· Knowledge of financial reporting, controls, reconciliation and data integrity processes

· CPA (Chartered Professional Accountant) designation or equivalent

· SAP Finance certification (e.g., SAP Certified Application Associate)

· Experience with data integration, automation, and process improvement within finance environments

Competencies

Skills:

· Strong analytical, problem-solving, and process thinking capabilities

· Strong attention to detail and accuracy in analysis and reporting, with ability to interpret and manipulate large datasets

· Strong communication and influencing skills, leveraging business process knowledge

· Continuous improvement mindset with ability to identify and drive process enhancements

· Ability to engage stakeholders and facilitate cross-functional alignment

· A reputation for being proactive, self-driven and resourceful person that can work well both independently and as part of a team

Assets

· Experience working for large corporations or Industrial companies

· Robust modelling skills, with the ability to develop complex financial models and perform sensitivity analysis

Finance specific

· Solid knowledge of IFRS and its practical application in financial reporting and analysis

· Strong understanding of core financial concepts, including profitability, cost structures, and cash flow dynamics

Key Relationships

· Collaborates with cross-functional stakeholders across Finance, IT, and other business units to support process alignment and improvements

· Engages with stakeholders at various levels, including senior leadership, to gather requirements and communicate process insights

· Acts as a key liaison between business teams and IT to ensure alignment between process needs and system capabilities

Working Conditions

· Office-based role with extended periods of sitting and computer use.

· Occasional exposure to distracting noise in open workspaces.

· Mental effort required due to shifting priorities, deadlines, and accuracy demands.

Travel

Employees may need to visit other IPEX locations occasionally

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR