The ad says“Familiarity with AI tools and agents to accelerate workflows is a plus”
The ad says“Experience in fintech, payments, or high-growth SaaS preferred”
The ad says“6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)”
The ad says“6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)”
The ad says“Experience in fintech, payments, or high-growth SaaS preferred”
The ad says“Experience in fintech, payments, or high-growth SaaS preferred”
The ad says“Knowledge of SQL and Tableau preferred”
The ad says“Knowledge of SQL and Tableau preferred”
The BizOps team is focused on solving some of Plaid’s most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L
You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships — owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity
Driving the strategic and operational agenda for a Product or GTM organization — and the cross-functional initiatives that come with it
Owning foundational operating rhythms — monthly business reports, QBRs, OKRs and KPIs, executive reporting — and evolving them as the business scales
Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions
Partnering on product strategy topics including pricing, commercialization, and go-to-market for new and existing products
Using AI tools and agents as a default part of how you work — not as an experiment, but as a force multiplier
Benefits
Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft
Preferred experience
Ability to build relationships at all levels and drive cross-functional consensus
Knowledge of SQL and Tableau preferred
Familiarity with AI tools and agents to accelerate workflows is a plus
Experience in fintech, payments, or high-growth SaaS preferred
6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)
Comfort with ambiguity and a high degree of autonomy in prioritizing what matters most
We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn’t fully match the job description. We are always looking for team members that will bring something unique to Plaid!
