Business Development Representative

• As a BDR at Topline Pro, you’ll join a team designed around learning, coaching, competition, and growth
• You’ll learn how to prospect, run discovery, demo our product, manage a pipeline, negotiate, and close business
• More importantly, you’ll learn how to take feedback, diagnose where you’re getting stuck, and continuously get better at your craft
• You don’t need years of sales experience to be successful here. We’re much more interested in how you learn, how hard you’re willing to work at something, how you respond when things don’t go your way, and how much ownership you take over your own development
• This is a high-energy, high-expectation sales environment. You’ll be in our Williamsburg office five days a week, surrounded by people who want to get better and want the people around them to get better too
• Prospect home service business owners through high-volume calling, email, and other outreach
• Learn how to run great discovery conversations and understand what actually matters to a small business owner
• Demo Topline Pro and connect our product to the problems you’re hearing
• Manage your own pipeline and learn how to move opportunities from first conversation through close
• Participate regularly in coaching, role plays, call reviews, and team training
• Get direct feedback and be expected to put it into practice quickly
• Learn from your teammates, share what’s working, and contribute to making the entire team better
• Use our CRM and sales tools consistently to manage follow-ups, prioritize opportunities, and stay organized
• Learn how to use technology and AI to work smarter and become a more effective seller
• Own your results. We’ll give you coaching, tools, support, and opportunity, but what you do with them is up to you

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision plans. plus a Platinum tier Wellhub membership, fully covered by Topline Pro.
• Top tier tools: The tech, equipment, and workspace setup you need to do your best work.
• In-Office Energy: State-of-the-art offices in the heart of downtown Boston and the historic Domino Sugar Factory in Brooklyn, plus late-night Uber Eats coverage and a fully stocked kitchen and pantry so you’re never running on empty.
• 401(k) plan: Retirement savings available through Vestwell, with flexible employee contributions.
• Team Retreats & Pod Culture: Company offsites, inter-office travel, team events, and coffee chat budgets designed to build connection across teams.
• Learning & AI Budget: Monthly AI tool funding and annual professional development support to help you keep learning.

Preferred experience

• You’re curious. You ask questions, want to understand why something works, and aren’t satisfied memorizing a script
• You’re a great teammate. We compete, but not at each other’s expense. We share what’s working, help each other improve, and celebrate when someone else wins
• You work hard. There’s no shortcut around the reps required to become great at sales
• You want to get really good at something. You’re not just looking for your next job. You want to build skills and a career
• You communicate well. You can build trust with small business owners and communicate in a way that’s clear, professional, and human
• You’re comfortable with change. We’re a fast-growing company and we’re constantly learning. Processes, messaging, and priorities will evolve as we get better
• You’re competitive with yourself. You care about winning, but you’re especially motivated by seeing yourself improve
• You take ownership. When something isn’t working, your first instinct is to figure out what you can do differently
• Previous sales experience is helpful, but it isn’t required. We’re looking for people with the raw ingredients to become great sellers and the willingness to put in the work to get there
• You’re coachable. You don’t just listen to feedback. You try it, practice it, and come back better
• You’re resilient. Sales involves rejection. A bad call, bad day, or bad week doesn’t change how you show up tomorrow

Recruitment process

• Our interview process is designed to get to know you beyond your resume and give you a chance to get to know us too
• We’ll be looking for the same qualities throughout the process that we value once you’re here: curiosity, coachability, resilience, ownership, communication, and a genuine desire to grow
• Recruiter Screen
• Sales Manager Screen
• Roleplay
• Leadership Screen