Business Development Representative

• As a Business Development Representative (BDR) at Topline Pro, you’ll join an early-career sales cohort responsible for owning the full sales cycle — from prospecting and discovery to demos and closing
• This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support
• You’ll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence
• Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly
• Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline
• Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support
• Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM
• Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills
• Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture
• Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision plans. plus a Platinum tier Wellhub membership, fully covered by Topline Pro.
• Top tier tools: The tech, equipment, and workspace setup you need to do your best work.
• In-Office Energy: State-of-the-art offices in the heart of downtown Boston and the historic Domino Sugar Factory in Brooklyn, plus late-night Uber Eats coverage and a fully stocked kitchen and pantry so you’re never running on empty.
• 401(k) plan: Retirement savings available through Vestwell, with flexible employee contributions.
• Team Retreats & Pod Culture: Company offsites, inter-office travel, team events, and coffee chat budgets designed to build connection across teams.
• Learning & AI Budget: Monthly AI tool funding and annual professional development support to help you keep learning.

Preferred experience

• You’ll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do
• Collaborative and team-oriented, contributing to a positive culture and celebrating shared wins
• Organized and consistent in keeping your pipeline up to date, managing follow-ups, and balancing multiple conversations at once
• Quick to learn, open to feedback, and eager to grow into a confident full-cycle seller
• Excited to build a career in sales and eager to own the full cycle from prospecting through close
• Thrives in high-volume outreach, staying persistent and upbeat throughout
• Collaborative and supportive, contributing to a positive team culture and celebrating shared wins
• Open to feedback, quick to apply it, and able to show clear progress over time
• Personable and professional, bringing positivity and authenticity to conversations with small business owners, and motivated by the desire to build a long-term career in sales
• Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office!
• Comfortable learning new tools and able to share examples of using technology (including AI) to work smarter
• Resilient and motivated by impact, showing persistence and energy even when the work is demanding
• Skilled verbal and written communicator, excited to connect with home service pros in a professional and approachable way
• Comfortable in a fast-paced, evolving environment where processes are still being refined
• Proactive and resourceful — you take initiative, ask questions, and figure things out when challenges arise

Recruitment process

• Recruiter Screen
• Sales Team Screen
• Onsite