BPS - Voice Process Associate

Company Description

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
The world is how we shape it.

Job Description

Experience: 1-2 Years

Key Skills: BPS Customer Service / Customer Handling experience- Utilities experience preferred

Excellent communication skills (spoken and written), Excellent computer proficiency,

Comfortable with 24/7 working environment / Comfortable with Flexible-offs.

Total Experience Expected: 00-02 years

Qualifications

Graduates only- Commerce background

Additional Information

Work from office is a key requirement as per the policy

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.