Essential Duties and Responsibilities
Soma Medical Center – Medical Assistant (Bilingual English/Spanish)
Patient Care & Clinical Support:
- Prepare patients for examination by obtaining and documenting medical history and reason for visit in the EMR system.
- Accurately measure and record vital signs, including height, weight, blood pressure, pulse, and respiration.
- Assist providers and clinical staff with examinations and procedures to support efficient patient care.
- Administer medications and injections as ordered by the provider in accordance with established protocols.
- Perform CLIA-waived testing following regulatory and organizational standards.
- Collect laboratory specimens and complete all required documentation accurately.
- Provide patient education, including support for preventive care, family planning, and treatment instructions, in both English and Spanish.
- Follow Universal Precautions and infection control guidelines to ensure a safe environment for patients and staff.
- Clean, sterilize, and maintain medical instruments and equipment.
- Ensure exam rooms are fully stocked, organized, and prepared for patient care.
Documentation & Administrative Support:
- Enter and maintain accurate patient data, physician orders, and clinical documentation in the electronic medical record (EMR) system.
- Document procedures, injections, allergy testing, and specimen collection details in compliance with Soma Medical Center policies.
- Maintain up-to-date and accurate patient medication records.
- Complete required forms, including referrals, prior authorizations, and vaccine logs.
- Provide bilingual (English/Spanish) interpretation to facilitate clear communication between providers and patients.
Patient Experience & Customer Service:
- Deliver exceptional, compassionate customer service to all patients and visitors.
- Maintain a professional, respectful, and culturally sensitive demeanor at all times.
- Address patient concerns promptly and effectively; escalate issues when appropriate.
- Support efficient clinic workflow and patient flow in collaboration with the care team.
Quality, Safety & Compliance:
- Handle all specimens and clinical materials in accordance with safety and infection control protocols.
- Maintain compliance with OSHA, HIPAA, and all federal, state, and local regulations.
- Submit quality assurance and required reports in a timely manner.
- Adhere to Soma Medical Center policies, procedures, and clinical standards.
Operational Support:
- Perform assigned clinical and administrative duties with accuracy, efficiency, and attention to detail.
- Maintain organization and meet deadlines in a fast-paced healthcare environment.
- Support overall clinic operations and assist with additional duties as needed.
Benefits:
- Paid Time Off (PTO)
- Vacation
- Medical, Dental, and Vision Insurance
- Accident Insurance
