Behavioral Resource Technician (BRT) – Baystate Health Staffing Optimization Team (BHSOT)

Future Opportunities – Interviews Coming Soon  

We are actively building our team for upcoming BHSOT RN opportunities across Baystate Health. While immediate openings may not be available, we encourage experienced BRTs who are interested in joining the team to apply now.  

Qualified candidates can expect to connect with Recruitment and may be invited to interview within the next few weeks. This gives you an opportunity to learn more about BHSOT, discuss your interests and preferences, and be considered as positions become available.  

Apply today to start the conversation and be considered for upcoming opportunities. 

Position Overview  

Baystate Health is launching the Baystate Health Staffing Optimization Team (BHSOT), a new Behavioral Resource Technician (BRT) BHSOT pool designed to provide experienced patient care and behavioral health support staff with greater flexibility while helping meet patient care and staffing needs across Western Massachusetts. 

As a Baystate Health BHSOT Pool BRT, you will be hired into either a Facility or System-Wide position. Both opportunities offer variety, flexibility, and the opportunity to work across designated patient care and behavioral health areas based on your experience and assigned clinical grouping. 

Choose Your BHSOT Pool Opportunity 

• Facility BRT 

Provide behavioral health and patient support across designated clinical areas within a specific Baystate Health facility. 

• System-Wide BRT 

Provide behavioral health and patient support across designated clinical areas at multiple Baystate Health facilities. This option is designed for BRTs who enjoy greater variety and are comfortable working across the health system. 

​Compensation differentials vary by BHSOT assignment and applicable position or clinical grouping. 

Responsibilities   

As a Baystate Health BHSOT Pool Behavioral Resource Technician, you will: 

• Provide safety observation of the patient or patients to whom you are assigned. 

• Maintain a safe environment and interact with patients, families, and staff in a caring and professional manner. 

• Provide direct patient care and assistance as assigned, which may include bathing, feeding, toileting, ambulating, turning, and repositioning patients. 

• Observe patients closely and recognize changes in condition, behavior, mood, or activity. 

• Report any changes in the patient's condition or behavior to the nurse immediately. 

• Accurately document patient observations every 15 minutes throughout the shift, in accordance with established procedures. 

• Remain awake, alert, and attentive at all times when providing patient safety observation. 

• Work in all areas included within the assigned grouping. 

Why Join the Baystate Health BHSOT Pool? 

The BHSOT pool offers experienced Behavioral Resource Technicians a new way to work within a large health system. 

You'll have the opportunity to: 

• Build experience across multiple behavioral health and patient care environments. 

• Work with different interdisciplinary teams and patient populations. 

• Choose between Facility and System-Wide opportunities. 

• Enjoy variety rather than working on one unit every shift. 

• Develop and strengthen behavioral health, patient observation, communication, and crisis-support skills. 

• Make a meaningful difference in the care and safety of patients across Baystate Health. 

• Receive applicable compensation differentials based on your assignment and eligibility. 

• Work without an on-call requirement. 

• Be part of a new program focused on staffing flexibility and supporting safe, high-quality patient care across Baystate Health. 

Schedule & Employment Options  

Full-Time and Part-Time positions are available for: 

• Day shift 

• Night shift 

• Facility based 

• System-Wide  

Specific shift lengths, schedules, and clinical assignments vary by position and assigned clinical grouping. 

Locations & Clinical Areas 

Baystate Health BHSOT Pool BRTs support designated patient care and behavioral health areas throughout Western Massachusetts. Depending on your position, you may work within one Baystate Health facility or across multiple Baystate Health facilities. 

Designated areas may include: 

• Inpatient Behavioral Health 

• Emergency Department 

• Medical/Surgical 

• Observation 

• Pediatric and Adolescent Services 

• Psychiatric Emergency Services 

• Other designated behavioral health and patient care areas 

BHSOT positions are structured around defined assignments or clinical groupings. BHSOT BRTs must be able to work in all areas included within their assigned grouping. 

Minimum Qualifications 

The ideal BHSOT Pool BRT is an experienced patient care professional who is comfortable working with patients who may have behavioral health, emotional, psychiatric, or safety-related needs and who can adapt to different care environments. 

Required: 

• High School Diploma or GED.  

• Ability to work in all areas included within the assigned clinical grouping. 

• CPR through the American Heart Association BLS Provider certification required prior to start. 

• CPI certification required within 6 months of employment. 

• Relevant clinical or patient care experience- at least 12 months. 

Relevant experience may include, but is not limited to: 

• Behavioral health patient care 

• Direct patient care 

• Working with patients in a group home setting 

• Paraprofessional experience 

• Successful completion of a BRT Apprentice role 

• Experience as a psychiatric sitter 

• Certified Nursing Assistant (CNA) experience 

• Medical Assistant (MA) experience 

• Home Health Aide (HHA) experience 

• Patient Care Assistant (PCA) experience 

Compensation & Benefits 

Full-Time and Part-Time positions are benefit-eligible based on the applicable FTE and position. 

Behavioral Resource Technicians receive applicable compensation differentials based on their Facility or System-Wide assignment and applicable shift or clinical grouping. Additional premium pay programs may apply when eligibility requirements are met. 

Join Baystate Health as a BHSOT Pool BRT 

If you're an experienced patient care professional looking for flexibility, variety, and the opportunity to support patients across different care environments, the Baystate Health Staffing Optimization Team offers a new way to practice. 

As a BHSOT BRT, you'll play an essential role in maintaining patient safety, providing compassionate direct care, supporting patients and families, and partnering with nurses and interdisciplinary teams across Baystate Health. 

Choose the opportunity that fits your career: Facility BHSOT BRT or System-Wide BHSOT BRT. 

Apply today to join Baystate Health's new Behavioral Resource Technician

BHSOT Pool in Western Massachusetts.