Charter Bar & Eatery Manager
Lead One of the Midlands' Most Vibrant Hospitality Destinations
At Midlands Park Hotel, we are passionate about creating exceptional guest experiences through outstanding food, drink and genuine Irish hospitality. We are seeking an ambitious, commercially focused and people-centred Charter Bar & Eatery Manager to lead one of the hotel's busiest and most dynamic outlets.
This is an exciting opportunity for an experienced hospitality professional who thrives in a fast-paced environment, enjoys developing high-performing teams, and has a genuine passion for innovation, guest experience and operational excellence.
As Charter Bar & Eatery Manager, you will lead a team of approximately 35 colleagues, driving service excellence, commercial performance and team engagement while ensuring every guest enjoys an exceptional experience. You will have the autonomy to influence the direction of the business, implement new ideas, and contribute to the continued success of one of the region's leading hospitality destinations.
What's In It For You?
We believe that great people deserve great support and opportunities.
Benefits & Rewards
- Bonus Share Scheme
- Personal and Professional Development Opportunities including QQI Level 4, 5 and 6 programmes
- Leadership Development Programmes
- Emotional Intelligence, Lean Management, Personal Effectiveness and Supervisory Management Training
- Maternity Employer Contribution
- Paternity Employer Contribution
- Paid First Day of School Leave for Junior Infants
- Financial Wellbeing Planning
- Employee Assistance Programme
- Bike to Work Scheme
- Complimentary Meals While on Duty
- Discounted Rates at Sister Properties:
- Riverside Park Hotel
- Newtown Park Hotel
- Crown Quarter
- Team Engagement Events including:
- Summer Social Events
- Department Team Building Activities
- Team Christmas Lunch
- Annual Christmas Party
What Success Looks Like
In this role, you will:
- Deliver exceptional guest satisfaction and memorable dining experiences.
- Create and maintain a highly engaged, motivated and high-performing team.
- Achieve departmental revenue, profitability and labour targets.
- Drive innovation, service improvements and operational efficiencies.
- Maintain excellent standards of cleanliness, presentation and service delivery.
- Build strong relationships across departments to ensure seamless guest experiences.
- Develop future leaders through coaching, mentoring and continuous development.
About You
We are looking for a confident and inspiring hospitality leader who combines strong commercial awareness with a genuine passion for people.
The Ideal Candidate Will Have:
- A minimum of 3 years' experience managing a high-volume bar, restaurant, hotel food and beverage outlet or similar hospitality operation.
- Proven success in leading and developing teams.
- Strong commercial and financial acumen with experience managing budgets, forecasting, labour costs and stock controls.
- Excellent communication and interpersonal skills.
- A collaborative leadership style and the ability to build strong relationships across departments.
- A desire to innovate and continually enhance the guest experience.
- Experience delivering exceptional customer service in a fast-paced environment.
- A hands-on approach with the ability to lead by example.
- Strong organisational and problem-solving skills.
- Flexibility to work evenings, weekends and public holidays as required.
Reporting Structure
- Reports directly to the Operations Manager/General Manager
- Manages a team of approximately 35 employees
- Works closely with the General Manager, Executive Chef, Departmental Leaders and Senior Management Team
Key Areas of Responsibility
Leadership & People Development
- Lead, motivate and inspire the Charter Bar & Eatery team to consistently deliver exceptional service.
- Foster a positive, inclusive and high-performance culture.
- Identify development opportunities and support team growth through coaching and mentoring.
- Conduct THRIVE reviews and regular performance discussions.
- Deliver and facilitate departmental training programmes.
- Lead daily team briefings and operational meetings.
- Review performance, appearance and conduct standards across the department.
Guest Experience Excellence
- Develop and implement strategies that exceed guest expectations.
- Anticipate guest needs and resolve concerns promptly and professionally.
- Monitor guest feedback and drive service recovery initiatives.
- Ensure exceptional standards of service, cleanliness, presentation and ambience are maintained.
- Continuously seek opportunities to enhance the overall guest journey.
Commercial & Financial Performance
- Deliver departmental revenue, profitability and productivity targets.
- Support the annual budgeting and monthly forecasting processes.
- Monitor labour costs, stock management and purchasing activities.
- Manage departmental expenses and overheads effectively.
- Ensure all cash handling, cashiering and financial controls are adhered to.
- Take ownership of stock management processes and monthly stocktakes.
- Drive innovative initiatives to maximise revenue opportunities.
Operational Excellence
- Ensure all Standard Operating Procedures are consistently followed.
- Maintain the highest standards of Health & Safety compliance.
- Ensure the smooth coordination of service between front and back of house teams.
- Monitor operational readiness and service standards throughout the outlet.
- Ensure all equipment is maintained and service issues are resolved promptly.
- Support Duty Management responsibilities when required.
Collaboration & Strategic Contribution
- Work closely with the General Manager, Operations Manager, Executive Chef and wider management team to achieve business objectives.
- Build strong relationships across all hotel departments to ensure operational success.
- Contribute to business planning, departmental strategy and continuous improvement initiatives.
- Identify short, medium and long-term challenges and proactively recommend solutions.
- Champion innovation and best practice within the department.
Why Join Midlands Park Hotel?
This is an exciting opportunity for an ambitious hospitality professional looking to take ownership of a flagship food and beverage operation. You will have significant influence over guest experience, team culture and commercial performance while working within one of Ireland's leading hospitality destinations.
If you are a passionate hospitality leader who thrives in a fast-paced environment, enjoys developing people and is committed to delivering exceptional guest experiences, we would love to hear from you.
Apply today and become part of the Midlands Park Hotel leadership team.
