Application Coordination, Americas

We are seeking an organized, proactive Application Coordinator to ensures that every application support request is delivered with the right human, technical, and logistical resources while keeping all internal and external stakeholders aligned on schedules and expectations. You will coordinate cross-functional teams and external partners to deliver high-quality support and customer-facing activities on time and within scope. Strong verbal and electronic communication skills are needed to ensure the organization, prioritization, and dissemination of essential information in a timely manner.

• Training Seminars

Organize training from A to Z at L-Acoustics premises or at a customers’ or online: customer exchanges, trainer’s booking, location availability, schedule/equipment/participants confirmation, logistics, training interests tracking.

• Calibration

Ensure technical, logistical and human resources are available and booked, respect time slot limitations and deadlines.

• Show assistance

Respect customer’s constraints (technical, timing, etc.) and L-Acoustics requirements.

• Demos:

Plan and organize all demos at customers’, venues, and L-Acoustics premises, define the needs, make the corresponding space and people bookings.

• Premises visits:

Plan & organize visits for guests.

• CRM:

Business section: Contacts / Accounts / Opportunities / Appointments / Connections

Training section: Seminars / Sessions

Data management, monitoring/creation/update

• Continuous Improvement:

Monitor and adapt to processes in use, with a constructive eye to improve working methodology.

Participate to the elaboration of new processes on tools or new tasks.

Qualifications

• Bilingual or highly advanced in English and Spanish (read/write/speak, high level). Portuguese/Brazilian will be a plus

• Expertise of LATAM business culture

• Minimum of 2 years of experience in a similar position

• Technology savvy with good working knowledge of MS Office Suite, PowerBi, Dynamics

• CRM and ERP knowledge is a plus

• Thrive in a dynamic cross functional and multi-cultural environment

Soft skills

• Autonomous, organized, and rigorous; able to manage time, priorities, stress, and deadlines.

• Strong interpersonal and multicultural communication skills, with clear and customer‑focused messaging.

• Solution‑oriented, resilient, and flexible; able to adapt to unexpected situations and propose alternatives.

• Respectful of established processes while suggesting improvements when relevant.

• Proactive: anticipates needs, follows up on pending projects, and keeps response times short.

• Capable of handling multiple tasks and project stages simultaneously.

• Comfortable asking questions or seeking guidance when new cases arise.

• Maintains close collaboration with Application Engineers and stays alert to emerging needs or issues.

Embrace our values: Connection – Creativity – Passion – Courage!

Location : Nashville, TN - USA