Agente Bilingüe servicio al cliente Barranquilla

Primary Responsibilities and Duties:

• Listen and guide the conversation to proactively solve problems promptly with all types of customers in all circumstances.

• Adapt and change as the requirements of the business change.

• Be responsive to clients’ needs and issue resolution with excellent communication and follow-up.

• Being able to handle different personality traits from different customer types always maintains amiability and respect.

• Conduct daily heavy prospecting of new clients.

What do we offer?

• Free night transportation within the city’s skirts

• Discount programs for all our Allies

• Referral Bonus

• Growth & Promotion opportunities

Qualifications - Requirements:

• High School diploma or GED or equivalent

• Strong written/verbal communication experience

• Strong Customer Service skills

• Computer skills

• 80 % English proficiency

Soft Skills

• Self-motivation

• Confidence

• Problem-solving

• Attention to detail

• Organization

• Flexibility

• Dynamic

• Committed & responsible

• Confident

• Negotiation Skills

• Assertive communication

• Ability to work under pressure