Afternoon Shift Supervisor Specimen Processing

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This position supervises the operation of laboratory services in assigned areas by supervising personnel and overseeing day-to-day workflow.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Assist the Managers in the supervision of all lab areas to assure appropriate personnel coverage. Assist with ensuring adequate staffing and appropriate staff in support of the hospital’s mission of patient care.
2. Participates in the orientation of new staff. Provides input for staff’s annual performance appraisals, disciplinary actions and terminations, based on documented performance within time frames established by the institution.
3. Coordinates and ensures all Reference Laboratory specimens are sent to appropriate reference laboratory and results are received within specified time frame.
4. In conjunction with LIS personnel and technical staff coordinates all computer downtime activities in accordance with standard operating procedures.
5. Operates and supervises the operation of laboratory equipment consistent with standard operating procedure and promptly prepares patient specimens in accordance with standard operating policies.
6. Solicits and provides input for the development and/or revision of standard operating procedures and department policies.
7. Maintains working knowledge of current hospital and lab administrative and safety policies/ procedures as well as the current Collective Bargaining Agreement (CBA) if applicable, and applies these policies consistently and seeks management guidance when needed.
8. Responds, researches, and answers to customer inquiries and performs as variety of duties related to customer service in accordance with hospital and laboratory policies and procedures. Monitors customer service activities and day-to-day Specimen Processing and/or Phlebotomy activities to identify potential problems and provide possible solutions.
9. Requests input and direction, as needed, from the Medical Director(s), Administrative Director, and/or Manager(s) regarding medical and technical issues, employee training, quality assurance and quality control procedures.
10. Organizes time, materials and resources in an economical manner, prioritizing laboratory requests by assessing and adjusting workload and staffing to provide for optimal patient care and efficiency.
11. Participates in various activities (i.e., staff meetings, in-services, etc.) to disseminate information to laboratory staff, allied health personnel, Medical Director(s), physicians and nurses by written and/or verbal means.
12. Maintains laboratory communication and ensures that information concerning new policies and procedures is available to staff in a timely manner and is incorporated into routine policies and procedures.
13. Reviews and evaluates, as needed, quality control records and test results to determine analytical errors, shifts and trends and correlates data to assure quality patient test results.
14. Assists in organizing time, materials and resources in an economical manner, and prioritizing laboratory requests by assessing and arranging workload throughout all laboratory sections within the division to provide for optimal patient care and efficiency.
15. Assures daily completeness of all workload within established turnaround times by flexing organization of work according to test ordering status (e.g., routine, STAT, ASAP, emergency), and by reviewing pending test results (e.g., daily monitoring, turnaround studies).
16. Initiates effective communication with supervisory personnel and all other laboratory personnel, other hospital departments and patient/public, as necessary to assure dissemination of information and the identification/resolution of problems in support of the hospital’s mission of patient care.
17. May participate in the technical and theoretical instruction, supervision and evaluation of residents and students of the School of Medicine, as established by laboratory policies (e.g., laboratory objectives, evaluation forms).

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to sit for extended periods of time.
2. Must be able to lift or pull up to 25 pounds. 

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Cognizant of environmental factors, infection control issues and maintains a safe environment.
2. Often loud, noisy environment.
3. Ability to tolerate foul or unpleasant specimen odors. 

SKILLS AND ABILITIES:

1. Demonstrate competency in service to different patient populations such as; Neonates, Pediatrics, Adolescents, Adults and Geriatrics.
2. Knowledge in both medical technology and management principles.
3. Excellent written and oral communication skills.

Additional Job Description:

This staff member will work Monday through Friday 2pm-10:30pm. They will help to oversee Specimen Processing which includes, packaging of send-out testing, processing of study samples, and quality assurance reviews.

Scheduled Weekly Hours:

40

Shift:

Evening (United States of America)

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

103 WVUH Clinical Labs Phlebotomy Reference Lab

Address:

1 Medical Center Drive

Morgantown

West Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.