Administrator

Administrator - Renewable Energy

Leeds Office

Full Time

Job Summary

We’re looking for a highly organised and confident Administrator to join our Renewable Energy team at Zuno. You’ll play an important role in supporting the day-to-day running of the team, keeping information and systems up to date, communicating with customers and colleagues, and making sure administrative tasks are completed accurately and on time.

Key Responsibilities

• Provide general administrative support to the Renewable Energy team.

• Handle inbound calls and enquiries in a professional and helpful manner.

• Make outbound calls to customers, colleagues and external stakeholders as required.

• Manage emails, correspondence and day-to-day communications.

• Maintain accurate records, databases and internal systems.

• Input and update information accurately across spreadsheets and systems.

• Use Microsoft Office, including Excel, Word and Outlook, on a daily basis.

• Monitor and follow up on outstanding actions to ensure tasks are completed on time.

• Organise and maintain documentation and files.

• Support with reporting, data entry and general office administration.

• Liaise with internal teams and external stakeholders to help keep processes running smoothly.

• Take on additional administrative tasks and support projects as required.

About You

• Previous experience in an administration, coordination or office-based role.

• Confident using Microsoft Office, particularly Excel, Word and Outlook.

• Comfortable handling both inbound and outbound telephone calls.

• Excellent communication and interpersonal skills.

• Highly organised with strong attention to detail.

• Able to manage multiple tasks and prioritise effectively.

• Proactive and confident following up on outstanding actions.

• Comfortable working with systems, databases and spreadsheets.

• A positive, approachable and team-focused attitude.

• Able to work well in a fast-paced environment and adapt to changing priorities.
  

About Zuno

Zuno is the UK’s biggest home energy installer, helping thousands of customers make their homes warmer, smarter and more energy efficient

We’re a fast-growing team backed by Brookfield and part of the HomeServe Group, working with major household names including E.ON, EDF Energy, Worcester Bosch, B&Q and Tesla.

Join Zuno and be part of the team shaping the future of home energy in the UK.

Zuno offers…

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.

• A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.

• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.

• Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.

• Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.

• Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group
  

Benefits:

• 30 days annual leave + bank holidays

• Private medical cover with Aviva*

• 4 x salary Death in Service cover with Zurich*

• Paid 6 months maternity pay after a year of service

• Paid paternity pay after a year of service

• Salary sacrifice pension matched up to 6%

• Ongoing training & development opportunities

• Social events

Please note: We’re unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.

*After probationary period