Newmedica
Hiring now
Administrator
On-site · Ipswich, England, United Kingdom£27kPosted 2 weeks ago
Newmedica
ApplyNewmedica
Hiring now
On-site · Ipswich, England, United Kingdom£27kPosted 2 weeks ago
Newmedica
ApplyHealthcare Administrator
Ipswich & Bury St Edmunds
Who are we?
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it’s like to work here, we have been certified as a Great Place to Work for the third year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces™ for 2025.
In addition to this, we are pleased to announce that we, in Suffolk, are now a Disability Confident [Level 1] Employer, and we have recently received the EADT Customer Excellence Award™ for 2026 and the Good Health at Work Silver Award.
Role overview
We are looking for a new Healthcare Administrator to join our Suffolk team. This will be 40 hours over 5 days per week including weekends, on a rota basis.
As you’d guess from the title this role involves carrying out different administrative duties and it’s a varied role – you could be booking patients into their appointments, making and answering phone calls, sending and replying to emails, managing the post and sending letters or dealing with enquiries. Our clinics are busy so we’re looking for someone who loves working in a fast-paced environment where every day is different.
We need someone who is incredibly customer focussed and enjoys meeting and talking to people - the thought of eye surgery can be a daunting prospect for patients to deal with, so all our team members need to be empathetic and friendly and able to put patients at ease.
What skills and experience do I need?
We’ll provide training so experience isn’t always needed, but the following things will be advantageous:
What we’re offering
Please note: All staff are subject to a DBS check. We are unable to offer employment to any candidate whose criminal record may pose a risk to patient safety. We are also unable to offer sponsorship for this position at this time.
If you would like an informal chat about the opportunity or to request a job description, please contact suffolk.hr@newmedica.co.uk
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin