MISSION STATEMENT:
We say yes to people seeking help for addiction and mental health. We create pathways to recovery and purpose. We provide the right service at the right time, delivered by people with lived experience. We transform behavioral health systems through innovation, creativity and collaboration.
JOB DESCRIPTION:
This position provides administrative and operational support to the Facilities and Workforce Development departments. This position works closely with the Facilities Director and Workforce Development Manager to organize projects, schedules, participant information, documentation, communication, and follow-up.
The ideal candidate is highly organized, dependable, detail-oriented, and able to manage multiple priorities while working in a fast-paced and growing organization.
ROLES AND RESPONSIBILITIES:
Facilities Support
- Track construction, remodels, repairs, maintenance, and property improvement projects.
- Coordinate schedules with contractors, vendors, staff, and service providers.
- Maintain project documentation, deadlines, quotes, inspections, and follow-up items.
- Assist with work-order and maintenance tracking through MaintainX.
- Support facilities operations across multiple locations.
- Coordinate meetings, inspections, site visits, and project-related communications.
Workforce Development Support
- Maintain participant files, tracking systems, schedules, and program documentation.
- Track participant hours, program phases, training, work assignments, and advancement.
- Assist with participant intake, orientation, job-readiness activities, and training coordination.
- Coordinate participant schedules with supervisors, treatment obligations, and program activities.
- Support workforce placements and transitions across construction, maintenance, automotive, janitorial, Print & Sign, and other work tracks.
- Assist with documentation for HR, grants, audits, and program reporting.
Shared Responsibilities
- Maintain calendars, task lists, deadlines, and follow-up systems.
- Document action items and ensure responsibilities are followed through.
- Communicate with leadership, supervisors, vendors, contractors, participants, and internal departments.
- Identify missing information, stalled projects, and approaching deadlines.
- Help develop forms, checklists, spreadsheets, and processes that improve organization and efficiency.
- Maintain confidentiality and handle sensitive information appropriately.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- High school diploma or equivalent; college degree preferred.
- At least 1 year of experience in administration, facilities, workforce development, human services, or a related field.
- Proven administrative and organizational experience.
- Strong attention to detail and follow-through.
- Knowledge of office management systems and procedures.
- Ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills.
- Proficiency with computers, email, calendars, spreadsheets, and office software.
- Combination of education and experience accepted.
- Employment is contingent upon receipt of a satisfactory state and federal background check.
- Must be able to pass pre-employment alcohol and drug screen.
PREFERRED SKILLS:
- Goal and task oriented.
- Excellent written and verbal communication skills.
- Attention to detail and problem solving.
- Excellent time management skills and ability to multi-task and prioritize work.
- Strong organizational and planning skills.
- Strong spreadsheet, tracking, and documentation skills.
- Proficient in MS Office.
- Excellent organizational skills
- Ability to multi-task
- Ability to work independently, prioritize tasks, and take initiative.
- Strong interpersonal skills and ability to work effectively with diverse individuals and teams.
- Commitment to True North Recovery's mission and a recovery-oriented approach.
COMPETENCIES:
- Working with others.
- Assessing Strengths and needs.
- Computer knowledge
- Behaving Professionally and Ethically
- Reporting skills.
FULL TIME BENEFITS:
- ICHRA Coverage for Employee Health Insurance Policy Reimbursement (Health Insurance Policy Reimbursement)
- 401K Plan - 100% Match Up To 5%
- Life & ADD Insurance Policy 100% covered by employer
- Vision and Dental Policy 90% covered by employer
- 10 Paid Holidays a Year
- Paid Time Off Accrual
- Paid Training and Credentialing
- Short term and long-term disability
- Monthly cash stipend
- Supplemental benefits including: critical illness insurance, accident insurance and hospital indemnity
PHYSICAL REQUIREMENTS:
This role is primarily performed in an office building with standard office environment and controlled temperatures. When working outdoors or at a job site the employee may be exposed to construction equipment or other moving objects/equipment; reference job site specifics. The employee is occasionally required to lift and/or move up to 50 lbs. Employee is frequently required to sit, stand, walk, talk/hear, see, read, and personally interact with others.
AT-WILL EMPLOYMENT
The relationship between you and the True North Recovery Inc. is referred to as "employment at will." This means that your employment can be terminated at any time for any reason, with or without cause, with or without notice, by you or the True North Recovery Inc. No representative of True North Recovery Inc. has authority to enter into any agreement contrary to the foregoing "employment at will" relationship. You understand that your employment is "at will," and that you acknowledge that no oral or written statements or representations regarding your employment can alter your at-will employment status.
