The ad says“Familiarity with ad agency organisation and workflows”
The ad says“Exposure to ad operations and troubleshooting”
The ad says“Experience using AI tools (e.g. Claude, Gemini, ChatGPT)”
The ad says“Strong attention to detail with interest in campaign analytics”
The ad says“Experience managing programmatic revenue (e.g. agency trading desk, DSP, or SSP)”
The ad says“Strong project management skills, with ability to manage multiple priorities simultaneously”
The ad says“Exposure to ad operations and troubleshooting”
We are looking for a client-focused and commercially driven Account Manager to drive customer success, retention, and account growth across a portfolio of advertisers and agencies. You will own your portfolio of accounts and act as a trusted advisor to your clients, ensuring campaigns deliver against objectives while identifying opportunities to expand the value LoopMe provides
You will report to a Sr. Account Lead and partner closely with Sales, Campaign Operations, Product, Data Science, and other specialist teams to deliver exceptional service and long-term growth
Manage day-to-day relationships across your active account portfolio
Own campaign delivery, ensuring performance aligns with client objectives
Provide strategic insights, campaign analysis, and recommendations to clients
Identify and develop upselling and cross-selling opportunities using campaign results
Partner with Sales and Account Leads on retention and account growth initiatives
Lead campaign kick-off calls and post-campaign reviews
Coordinate campaign project management with Campaign Operations and Creative Services
Escalate client needs — product gaps, supply issues, third-party partnership requests — to the Director of Account Management