Account Manager

• We’re looking for an Account Manager who is eager to help our clients get the most out of Aikido Security
• Your role will be central in managing and nurturing relationships with our existing clients, ensuring they not only stick around but also find increasing value in our product
• Manage and expand relationships with existing clients, focusing on upselling and maximizing customer satisfaction
• Execute growth initiatives aimed at expanding customer usage and value realization
• Identify opportunities for upselling additional features and services to existing customers
• Maintain and manage customer records in our CRM system
• Work at the intersection of sales, customer success, and product to gather and relay customer feedback to optimize product

Benefits

• Remote-friendly
• Flexible working hours

Preferred experience

• Self-starter and independent
• Hungry and ‘get stuff done’ mentality
• Very tech-savvy
• Experience with CRM, upselling strategies, client retention, and account growth
• Fluent in English
• Medior/Senior profile